FAQ

Yes. You can make a donation to a fundraiser on a Team or you can make a general Team donation.

All donations should be mailed to:
Neon One

.

Please make all checks payable to: Neon One.
Please make sure that in the memo it says Platform and who the donations should be credited to.

Click on the home page and begin typing the first or last name. Your options will display as you type.

Any donation made online should post immediately. If an online donation does not post within 5 minutes, please contact us.

If you check this checkbox, you will be charged the amount indicated next to the checkbox. This amount will also be visible to the non-profit. However, on the fundraising page, your intended - initial donation amount will be displayed.

All monetary donations are tax-deductible to the extent allowed by law.

Yes. For Canadian donations made online with a credit card, the amount entered in the online donation form will be in U.S. dollars.

Any donor who mailed their donation and provided an address will receive a receipt via mail once the donation has been processed. If you made your donation in installments, you will receive a receipt each time a monthly payment is processed.

Yes, anyone who donates online, regardless of the amount, will receive a receipt via email.

A Tax ID number identifies Neon One as a 501(c)(3) non-profit Organization. The Neon One Tax ID number is

When you make a donation online, you can designate what you want to appear as your recognition name on the participant's Honor Roll. This may be your name, or it could be something such as "From the whole Wolf family" or "in memory of Aunt Cathy."

If a donation check has been written out to you personally, you may endorse the back of the check and mail it in with a completed donation form to Neon One.

It is not a good idea to send a cash donation in the mail. You may drop off the cash at Neon One along with your information or you can deposit the cash into your checking account and send a personal check from your account.

Any donation made online should post immediately. If your donation does not post within 5 minutes, please contact Neon One.

You can't enter a check online. What you can do is enter a check as a pledge. This can be done in the fundraising section of your headquarters page. The status of the check will be pending until the check is received by Neon One.

A Tax ID number identifies Neon One as a 501(c)(3) non-profit organization. Many donors will request this number to validate their donation as tax-deductible. The Neon One Tax ID number is .

As your donors make a contribution, they have the option of whether or not they want to appear in the Honor Roll.

Log in with your email and password to visit your headquarters page. Select ‘My Fundraising Report on the left side. You will then find a list of all of your donors as well as a list of all donors to your Team .

To easily send thank-you emails to donors, follow these steps:

1. Log in to your fundraiser dashboard by clicking the "My HQ" link in the top right
2. Click "My Fundraising Report" in the left sidebar
3. Locate the donor/donation you'd like to thank, and click "Send Email" (If the donor didn't submit their email address, this option is unavailable.)
4. Type the message in the pop-up window, and click "Send Email"

You are receiving these emails because we would like to keep you updated on your fundraising efforts. If you wish to stop receiving these updates, please login to your headquarters and edit your account preferences.

A personal URL is a shortened link to your Team or personal page that you can send to friends and family in emails. A personal URL will look like this https://neonone.rallybound.org/ben.

When a donor makes a donation online, s/he can enter text to appear on the fundraising honor roll. This may be the donor's name, or it could be something like "From the whole Wolf family" or "In Memory of Aunt Cathy".